UHC Forward: Towards Universal Health Coverage

The EHIF covers a broad range of services, including family physicians services, in- and out-patient care, long-term care, rehabilitation, and prescription drugs. Children through 19 years of age are also eligible for free dental care, including preventive and curative services. Meanwhile, adults receive partial reimbursement for dental care.
Patients are free to choose the doctors and hospitals they prefer, since the EHIF contracts with most providers. The primary constraint in the system is the waiting list that a highly preferred doctor or facility may have.

All Estonians register on a family doctor’s practice list. Doctors can refuse to add a patient if the patient lives outside the practice region or when the practice list is full. In 2005 only 13% of patients changed doctors and these cases were primarily due to a change in residence. Family doctors are required to hold a minimum of 20 visiting hours per week and the practice must remain open at least eight hours per day. Patients must get access to their doctor within one day for acute problems and within three days for chronic conditions.

If certain services are not available in Estonia, patients can seek care abroad. In non-urgent situations, patients must seek approval from the EHIF. The service must be medically justifiable and must be proven efficacious with a probability of success of at least 50%.

In order to add new benefits to be covered under EHIF, the managerial board conducts an evaluation process and recommends services to the supervisory board, which then proposes them to the Ministry of Social Affairs where they are reviewed and sent to the government for approval once per year. There are four criteria for including or excluding services from the benefits package:

• Medical efficacy
• Cost effectiveness
• Appropriateness and compliance with national health policy
• Availability of financial resources

The benefits package in Rwanda has two primary parts: the Minimum Package of Activities (MPA) and the Complementary Package of Activities (CPA). The MPA covers all services and drugs provided at the health centers including pre- and post-natal care, vaccinations, family planning, minor surgical operations, and essential and generic drugs. All individuals in Rwanda with health insurance are entitled to comprehensive, subsidized preventative care through the MPA. The CPA covers a limited number of services at the district hospitals, including the cost of hospitalization, caesarian operations, minor and major surgical operations, medical imaging, and all diseases afflicting children ages 0 to 5 years. As of 2006, the CPA benefits package was extended to cover select services in national hospitals. In order to receive these benefits, individuals must be referred from the health centers to district or national level hospitals.

Mutuelle members are entitled to comprehensive benefits for primary care, secondary care, and tertiary care provided through public or private non-profit contracted facilities. The scheme provides basic services such as family planning, pre-natal care, consultations, basic laboratory examinations, generic drugs, and hospital treatment. All medications from hospitals are also included in the benefits.

For those covered under RAMA, benefits include all the major preventative services in addition to all curative services and pharmaceuticals. The benefits package for MMI is the same as RAMA, with the addition of prostheses coverage added under MMI. Excluded are contact lenses and braces as well as cosmetic surgery for purely aesthetic reasons. RAMA and MMI have signed contracts with all public health centers and reference hospitals, as well as 16 private institutions. MMI has the added advantage of using military hospitals, thus, individuals covered under these plans are able to access health care benefits at almost all health centers in Rwanda.