Contact Real Money Casino

Have a question about one of our reviews, a suggestion for a casino we should cover, or feedback on how we rank and assess the highest payout online casinos available to US players? We want to hear from you. This page explains the best way to reach the editorial team at Real Money Casino.

Reach the Editorial Team

The fastest way to get a response is by emailing us directly at [email protected]. We aim to reply to every message within 48 hours on business days. If your query is time-sensitive or relates to an error in a review, please include as much detail as possible so we can look into it promptly.

We read every message, though we are not always able to respond to every submission individually — particularly general comments or suggestions. If you do not hear back within three business days, it is safe to assume your message was received and logged for review.

What We Can Help With

Review accuracy: If you believe information in one of our casino reviews is out of date or factually incorrect, let us know. Include the page URL and the specific detail you are querying.
Editorial suggestions: Spotted a US-licensed casino we have not yet covered? We welcome suggestions from readers who have experience with platforms not currently on our list.
Site feedback: If something on Real Money Casino is not working as expected — a broken link, a display issue on mobile — please describe what you saw and where.
Responsible gambling concerns: If you are concerned about your own gambling or that of someone you know, our responsible gambling page lists support services and tools available to US residents. We are not a counselling service, but we will always point you to the right place.
Partnership and commercial enquiries: Brands wishing to discuss inclusion on the site are welcome to get in touch at the email above. Please note that commercial relationships do not purchase editorial position — our rankings are determined independently. See our About Us page for more on how we work.

What to Include in Your Message

To help us respond as usefully as possible, a clear message goes a long way. Here is what tends to speed things up:

Your name or a contact name we can use in our reply.
The page or casino you are asking about, if your query relates to specific content.
A brief description of your question or the issue you have encountered.
Any supporting details — screenshots, links or quoted text — where relevant.

A Note on Casino Support

Real Money Casino is an independent comparison and review site. We do not operate any of the casinos listed here, and we cannot access your casino account, process withdrawals, resolve disputes with operators, or assist with technical issues on a third-party platform. For account-related matters, you will need to contact the casino's own customer support team directly — each operator's support channels are noted in their individual review.

If you have a dispute with a licensed US casino that has not been resolved through normal support channels, your state's gaming regulator is the appropriate authority to escalate to. Licensing and regulatory information for each platform is covered in our reviews.

Our Editorial Standards

Everything published on Real Money Casino is researched independently. Our editorial team reviews licensing status, bonus terms, payout speeds, payment method availability and game fairness — we do not accept payment for editorial coverage or rankings. If you have a concern about a specific claim made in one of our reviews, we take those seriously and will investigate. You can read more about our approach on the About Us page, and our full terms and conditions set out the basis on which this site operates.

Responsible Gambling

If gambling has stopped being enjoyable, or if you are finding it difficult to stay within your limits, please reach out to a support service rather than waiting. In the US, the National Problem Gambling Helpline is available 24 hours a day at 1-800-522-4700, and chat and text options are also available through the National Council on Problem Gambling (ncpgambling.org). Our responsible gambling page covers self-exclusion programmes, deposit limit tools and state-specific resources in more detail.

Gambling should always be a form of entertainment, never a way to generate income or recover losses. If you set limits before you play and stick to them, you are far better placed to keep it that way.